Warranties

Warranties:

If the issue is determined to be a manufacturer or product defect, RaveBeetle will cover all shipping costs related to warranty claims.

RaveBeetle Packs (Elytra):
RaveBeetle packs are protected by a one-year warranty against manufacturing defects, starting from the delivery date. This warranty includes either a repair or replacement of the product with a "like-new" item. Any damage caused by misuse will not be covered by the warranty. The warranty only covers manufacturing defects and does not extend to issues resulting from user error or mishandling.

Lumilights/Neon Rope/Underglow Disco Ball/PowerBoost Pack/FoneLyne:
These accessories are covered by a 30-day warranty, beginning from the date of delivery.

Aura Reflector:
Due to its intricate design and technology, the Aura Reflector is protected by a one-year warranty. However, please note that the Aura Reflector is not waterproof. Any damage caused by water exposure or misuse will not be covered by the warranty. The warranty only covers manufacturing defects and does not extend to issues resulting from user error or mishandling.

Vibe Prints:
Vibe Prints come with a 30-day warranty, starting from the delivery date.

Hydration System:
The hydration bladders are backed by a one-year warranty against manufacturing defects from the delivery date. This warranty does not cover damage caused by using liquids other than water.

Contact:
For any questions about shipping, warranties, or returns, please email us at support@ravebeetle.com with your order details, photos of the issue, and a description of your request. Thank you for being part of the RaveBeetle fam!